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MEMBER BENEFITS
CLIENT SUPPORT
EXTRA FEATURES
Below are general questions and answers regarding banking and security.
Common Questions
Security Questions
- Is all my information secure?
- What license is required for you to function?
- Is gambling on the Internet legal?
General Questions
Answers
I am having trouble using my Credit Card
If you are having trouble making a deposit online using your credit card, simply call us at 800-996-5152 and we will make sure you are accommodated. If you wish to deposit over the maximum call us at 800-996-5152.
You can also use <a class="red" href="/financial_services/deposits.html" title="other methods
of deposit”>other methods of deposit by clicking here.
What is LinesMaker.com Financial Services
LinesMaker.com Financial Services is our financial processor. They provide the security to safely process all credit card and financial transaction for our player’s accounts.
What License is Required For You to Function?
This site is operated pursuant to licenses in numerous international jurisdictions. We have servers in Antigua, St. Kitts, Venezuela, Margarita, Germany, Italy, Costa Rica and Canada.
Is Gambling on the Internet Legal?
We operate legally and in full compliance of our government’s regulations. However, every region throughout the world has different laws, and they change from time to time. To be sure, we recommend that you should contact your local legal representative about the status of online gambling.
Do I have to Pay Taxes on My Winnings?
The jurisdiction in which we reside does not require us to declare or withhold taxes. We will not provide details of individual’s net proceeds or losses to anyone. We do not require a 1099 form. It is up to the individual, as may or may not be necessary, to declare winnings to the proper authority in his/her jurisdiction. All customer information is highly confidential.
How Old do I have to be to Play for Real Money?
No one under the age of 18 years will be allowed to play for real money. We have provided a play for fun version of the software for those who are under the age of 18 or reside in a jurisdiction which prohibits Internet gaming.
What is My Pin Number?
Your Personal Identification Number (PIN) is required before you can withdraw any funds. It is a further step in securing that only you can access money in your account. This number will be sent to you via email as soon as you sign up.
How do I Play for “Fun”?
A “Play for Fun” option has been provided for those who wish to practice their gambling skill without risking money. Also, if you are under the age of 18 (as determined by your registration information), you will not be allowed to play for real money. However, you may still Play for Fun. In this mode you must deposit virtual money into your Play for Fun account and buy V-Chips but no real money exchanges hands.
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